What We Do

Kitchens @ The Loft can offer you a full new kitchen or, if you prefer, we can refurbish your existing kitchen with new doors and worktops, in either case we would normally call out to your house to take measurements and then prepare a no obligation quote for you.

Full Kitchens

We will discuss your needs, take measurements, and we will then work on a new design for your kitchen using our CAD software and produce a quote based on the design and choices you make. We will then invite you back into the showroom to present the design and quotation. After you have had time to consider everything, we can then make an amendment if required and produce a final quote. We will never harass our customers into making a decision and it is our belief that people appreciate being treated in the way we would like to be treated ourselves.

Refurbishments

Many people may be perfectly happy with the existing layout of their kitchen and find that if their cabinets are in good condition, then it will make sense to work with what they already have. We have a large range of made to measure doors to fit any kitchen cabinet along with worksurfaces, sinks, taps, appliances and accessories and we can also add in additional units and drawers if required, basically we can do as much or as little in the kitchen as you choose, the decision is yours! In many situations, we can leave you with a refurbishment quote at the end of our visit and again we leave it entirely up to you as to whether you would like to proceed without any pressure from us.

Our Product Ranges

After many years of establishing working relationships with our suppliers, we believe as an independent retailer that we have a very comprehensive offering of products which balances the needs of the majority as well as the few. We can therefore cover a wide range of pricing options, one size definitely does NOT fit all when it comes to kitchens, although this can be a curse as well as a blessing as there can be too many choices for some and too many pricing options for us!

  • Kitchen doors
    • made to measure and standard size doors from MFC to vinyl, lacquered and timber, styles from Shaker to Slab
  • Cabinets
    • from basic white to colour co-ordinated with soft close doors and drawers including beautiful, dovetailed oak drawer boxes
  • Worksurfaces
    • different thicknesses and finishes in laminate, compact laminate, timber through to Silestone, Dekton, Granite and Corian
  • Appliances
    • from inexpensive unbranded through Indesit, Hotpoint and Neff, to AEG which come with a full five-year warranty
  • Sink & taps
    • from stainless steel to composite and ceramic, we’ve got everything including the kitchen sink!
  • Accessories
    • bins, cutlery trays, under unit lights, corner solutions, pull-outs, lots of handy accessories to make your kitchen work harder
       

Our Customer Service

We have been established for twenty years and would like to think this is largely due to our customer service as most of our work comes from customer recommendations, it may be your first kitchen, however it is most definitely not ours! We pride ourselves on our level of communication, both to our customers, so you are not left wondering what is happening next, and to our tradesmen so they know the small details like keeping the front door closed so the neighbour’s cat can’t get in!

  • Our showroom staff will help to guide you through the sometimes daunting process of considering the decisions you need to make
  • We maintain a constant line of communication throughout the process, either by telephone, letter, or email
  • We believe in keeping you informed at all times even if it means telling you that an item is damaged or out of stock
  • Service tailored to your requirements – full kitchen or refurbishment, supplied and fitted, dry fit or supply only
  • All our kitchens have a five-year warranty on the installation, the manufacturers have their own warranty on appliances, sinks and taps
  • We remove all rubbish from site (excl. fridges/freezers), which is then recycled where possible and we are approved by SEPA to carry waste
     

Our Design Service

We provide a free design and quotation service to our customers and all we ask in return is that you spend some time considering your requirements ahead of our visit and you are more than welcome to browse our showroom beforehand.

  • Free no obligation quote to take home and CAD drawings, (for full kitchens), to view in the showroom
  • Free design service, (normally worth £250) allows for one free redesign after the initial drawings, other amendments may be chargeable
  • Supply only design service with full drawings if you would like to undertake the work yourself or have a preferred tradesperson

Our Installation Service

We work alongside a group of very capable tradespeople who are part of a well established team and each has their own speciality, we do not use ‘jack of all trades’. We co-ordinate all the trades to be scheduled in the correct order for the installation with each of them knowing and respecting what the next person will need to do. With larger and more complex installations, we supply a copy of the outline schedule to the customer so they know what each stage will be, and when to expect a particular tradesperson.

  • Trades including include joiners, plumbers, electricians, plasterers, tilers, flooring contractors and decorators all with relevant qualifications
  • Customers are kept informed at each stage of the installation as to when to expect a particular tradesperson
  • All materials delivered to site when the installation has commenced, and all waste removed (excl. fridges/freezers)
     

© Kitchens@The Loft 2022